PM-SETU DPR ReferenceDirectorate General of Training
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User Journeys: all modules

Step-by-step journeys of each user or role through a system, as drawn in the Business Requirements sections. 52 diagrams across 9 modules. Tap one to enlarge it.

User Journeys 52BPMN Process Flows 71Wireframes / Screens 71Architecture and Overview 52

Admin Management System (5)

3. Business Requirements > Sub-module 1: PM-SETU Project Management — user journey
Admin Management · PDF p.8 ↓3. Business Requirements > Sub-module 1: PM-SETU Project Management — user journeyOpen in document →
Sub-module 2: Grievance Management — user journeys > Trainee grievance journey (SIDH)
Admin Management · PDF p.9 ↓Sub-module 2: Grievance Management — user journeys > Trainee grievance journey (SIDH)Open in document →
Sub-module 2: Grievance Management — user journeys > Trainer grievance journey (SIDH)
Admin Management · PDF p.10 ↓Sub-module 2: Grievance Management — user journeys > Trainer grievance journey (SIDH)Open in document →
Sub-module 2: Grievance Management — user journeys > Ministry-level grievance journey (CPGRAMS)
Admin Management · PDF p.11Sub-module 2: Grievance Management — user journeys > Ministry-level grievance journey (CPGRAMS)Open in document →
Sub-module 2: Grievance Management — user journeys > SPV/AIP grievance journey (PM-SETU portal)
Admin Management · PDF p.12Sub-module 2: Grievance Management — user journeys > SPV/AIP grievance journey (PM-SETU portal)Open in document →

Analytics Management System (7)

2. Business Requirements > 2.2. Centre User Journey
Analytics · PDF p.72. Business Requirements > 2.2. Centre User JourneyOpen in document →
2. Business Requirements > 2.3. State, User Journey
Analytics · PDF p.92. Business Requirements > 2.3. State, User JourneyOpen in document →
2. Business Requirements > 2.4. SPV, User Journey
Analytics · PDF p.112. Business Requirements > 2.4. SPV, User JourneyOpen in document →
2. Business Requirements > 2.5. Auditor, User Journey
Analytics · PDF p.132. Business Requirements > 2.5. Auditor, User JourneyOpen in document →
2. Business Requirements > 2.6. ITI, User Journey
Analytics · PDF p.15 ↓2. Business Requirements > 2.6. ITI, User JourneyOpen in document →
2. Business Requirements > 2.6. ITI, User Journey
Analytics · PDF p.162. Business Requirements > 2.6. ITI, User JourneyOpen in document →
2. Business Requirements > 2.8. MDB, User Journey
Analytics · PDF p.182. Business Requirements > 2.8. MDB, User JourneyOpen in document →

Fiduciary Management System (FMS) (7)

2. Business Requirements > Budget planning user journey
FMS · PDF p.72. Business Requirements > Budget planning user journeyOpen in document →
2. Business Requirements > Budget planning user journey
FMS · PDF p.72. Business Requirements > Budget planning user journeyOpen in document →
2. Business Requirements > Fund flow management journey
FMS · PDF p.82. Business Requirements > Fund flow management journeyOpen in document →
2. Business Requirements > Fund flow management journey
FMS · PDF p.82. Business Requirements > Fund flow management journeyOpen in document →
2. Business Requirements > Audit user journey
FMS · PDF p.92. Business Requirements > Audit user journeyOpen in document →
2. Business Requirements > Analytics and dashboard user journey
FMS · PDF p.102. Business Requirements > Analytics and dashboard user journeyOpen in document →
Figure 5 Analytics and dashboard user journey
FMS · PDF p.10Figure 5 Analytics and dashboard user journeyOpen in document →

Learning Management System (LMS) (9)

3. Business Requirements > 3.2 Learner / trainee user journey
LMS · PDF p.143. Business Requirements > 3.2 Learner / trainee user journeyOpen in document →
3. Business Requirements > 3.3 Trainer / faculty user journey
LMS · PDF p.153. Business Requirements > 3.3 Trainer / faculty user journeyOpen in document →
3. Business Requirements > 3.4 ITI administrator user journey
LMS · PDF p.163. Business Requirements > 3.4 ITI administrator user journeyOpen in document →
3. Business Requirements > 3.5 SPV / Anchor Industry Partner user journey
LMS · PDF p.173. Business Requirements > 3.5 SPV / Anchor Industry Partner user journeyOpen in document →
3. Business Requirements > 3.6 Industry partner with existing LMS user journey
LMS · PDF p.183. Business Requirements > 3.6 Industry partner with existing LMS user journeyOpen in document →
3. Business Requirements > 3.7 Content / knowledge partner user journey
LMS · PDF p.193. Business Requirements > 3.7 Content / knowledge partner user journeyOpen in document →
3. Business Requirements > 3.8 Academic reviewer user journey
LMS · PDF p.203. Business Requirements > 3.8 Academic reviewer user journeyOpen in document →
3. Business Requirements > 3.8 Academic reviewer user journey
LMS · PDF p.203. Business Requirements > 3.8 Academic reviewer user journeyOpen in document →
3. Business Requirements > 3.10 Integration administrator user journey
LMS · PDF p.213. Business Requirements > 3.10 Integration administrator user journeyOpen in document →

ITI Management System (1)

3.2. Student Life Cycle Journey > Selection Test
ITI Management · PDF p.113.2. Student Life Cycle Journey > Selection TestOpen in document →

Digital TLM Development Tools (6)

2. Business Requirements > Content authoring and review user journey
Digital TLM · PDF p.62. Business Requirements > Content authoring and review user journeyOpen in document →
2. Business Requirements > Assessment development of user journey
Digital TLM · PDF p.72. Business Requirements > Assessment development of user journeyOpen in document →
2. Business Requirements > Language, accessibility and guideline conformance user journey
Digital TLM · PDF p.82. Business Requirements > Language, accessibility and guideline conformance user journeyOpen in document →
2. Business Requirements > Immersive / AR-VR content production and delivery user journey
Digital TLM · PDF p.92. Business Requirements > Immersive / AR-VR content production and delivery user journeyOpen in document →
2. Business Requirements > Registration, library reuse and industry ingestion user journey
Digital TLM · PDF p.102. Business Requirements > Registration, library reuse and industry ingestion user journeyOpen in document →
2. Business Requirements > AI support and content compliance assist user journey
Digital TLM · PDF p.112. Business Requirements > AI support and content compliance assist user journeyOpen in document →

Exam Management System (5)

2. Business Requirements > 2.1. Candidate / trainee user journey
Exam Management · PDF p.92. Business Requirements > 2.1. Candidate / trainee user journeyOpen in document →
2. Business Requirements > 2.1. Candidate / trainee user journey
Exam Management · PDF p.92. Business Requirements > 2.1. Candidate / trainee user journeyOpen in document →
2. Business Requirements > 2.3. DGT examination control user journey
Exam Management · PDF p.102. Business Requirements > 2.3. DGT examination control user journeyOpen in document →
2. Business Requirements > 2.4. NIMI / examination agency user journey
Exam Management · PDF p.112. Business Requirements > 2.4. NIMI / examination agency user journeyOpen in document →
2. Business Requirements > 2.5. State Directorate user journey
Exam Management · PDF p.112. Business Requirements > 2.5. State Directorate user journeyOpen in document →

PM-SETU Monitoring System (3)

3. User Journeys > 3.1. Overall User Journey
Monitoring · PDF p.73. User Journeys > 3.1. Overall User JourneyOpen in document →
3. User Journeys > 3.3. State User Journey
Monitoring · PDF p.73. User Journeys > 3.3. State User JourneyOpen in document →
3. User Journeys > 3.3. State User Journey
Monitoring · PDF p.83. User Journeys > 3.3. State User JourneyOpen in document →

Industry Management System (9)

2. Business Requirements > 2.1 Access and login journey
Industry Management · PDF p.102. Business Requirements > 2.1 Access and login journeyOpen in document →
2. Business Requirements > 2.2 Industry relationship owner (CRM) journey
Industry Management · PDF p.112. Business Requirements > 2.2 Industry relationship owner (CRM) journeyOpen in document →
2. Business Requirements > 2.2 Industry relationship owner (CRM) journey
Industry Management · PDF p.112. Business Requirements > 2.2 Industry relationship owner (CRM) journeyOpen in document →
2. Business Requirements > 2.4 ITI industry-liaison (Institution Administrator) journey
Industry Management · PDF p.122. Business Requirements > 2.4 ITI industry-liaison (Institution Administrator) journeyOpen in document →
2. Business Requirements > 2.5 Training-and-Placement Officer journey
Industry Management · PDF p.122. Business Requirements > 2.5 Training-and-Placement Officer journeyOpen in document →
2. Business Requirements > 2.6 Trainer / guest-faculty co-delivery journey
Industry Management · PDF p.132. Business Requirements > 2.6 Trainer / guest-faculty co-delivery journeyOpen in document →
2. Business Requirements > 2.7 Student / Trainee / Apprentice journey
Industry Management · PDF p.14 ↓2. Business Requirements > 2.7 Student / Trainee / Apprentice journeyOpen in document →
2. Business Requirements > 2.8 Employer / Apprenticeship establishment journey
Industry Management · PDF p.142. Business Requirements > 2.8 Employer / Apprenticeship establishment journeyOpen in document →
2. Business Requirements > 2.8 Employer / Apprenticeship establishment journey
Industry Management · PDF p.152. Business Requirements > 2.8 Employer / Apprenticeship establishment journeyOpen in document →
Text and diagrams are reproduced from the source Detailed Project Reports; PDF page numbers are shown for cross-checking.
Admin ManagementAnalyticsFMSLMSITI ManagementDigital TLMExam ManagementMonitoringIndustry Management
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