State / State Directorate
User journeys for this role
Analytics · PDF p.92. Business Requirements > 2.3. State, User JourneyOpen in document →
Exam Management · PDF p.112. Business Requirements > 2.5. State Directorate user journeyOpen in document →
Monitoring · PDF p.73. User Journeys > 3.3. State User JourneyOpen in document →
Monitoring · PDF p.83. User Journeys > 3.3. State User JourneyOpen in document →
Tasks this role takes part in
- Plan the budget and Annual Operating Plan (AOP) (Funds, budgets and audit)
- Route and decide approvals (Funds, budgets and audit)
- Sign in and get access to the analytics portal (Analytics, alerts and reports)
- View a dashboard for my role (Analytics, alerts and reports)
- Submit the quarterly monitoring form (SPV) (Quarterly monitoring)
- Review monitoring submissions (State) (Quarterly monitoring)
- File and resolve a grievance (Programme tasks and grievances)
- Process results, certification and supplementary exams (Examinations)
- Collect fees and reconcile scholarships (ITI operations)
- Verify infrastructure and maintain assets (ITI operations)
Document sections that name this role
- 2.3. State, User Journey Analytics · PDF p.7
- 2.2 State, institution, and industry systems LMS · PDF p.9
- 2.5. State Directorate user journey Exam Management · PDF p.11
- 3.3. State User Journey Monitoring · PDF p.7
- 7.5. State Review Mockup Monitoring · PDF p.24
- 9.4. State Level KPIs Monitoring · PDF p.29